Cookie Policy
Last updated August 1, 2026
This Cookie Policy explains how Ruff & Royal and our partners use cookies and similar technologies to recognize you when you visit our store. It describes what these technologies are, why we use them, and the choices you have to control them.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, or work more efficiently, as well as to provide reporting information and remember your preferences. Cookies set by us are “first-party cookies”; cookies set by others are “third-party cookies.”
How We Use Cookies
We use cookies to keep your cart and session working, to remember the pet portraits and options you have selected, to understand how our store is used so we can improve it, and — with your consent — to measure the performance of our marketing. You can accept or decline non-essential cookies at any time.
Types of Cookies We Use
| Category | Purpose | Typical duration |
|---|---|---|
| Strictly necessary | Enable core features like cart, checkout, security, and session state. Always active — the store cannot work without them. | Session – 1 yr |
| Analytics | Help us understand how visitors browse the store so we can improve the experience. | Up to 2 yrs |
| Marketing | Measure and personalize our campaigns and remember the portraits you viewed. | Up to 1 yr |
Managing Your Preferences
You can change or withdraw your consent at any time using the cookie banner shown on your first visit, or by choosing “Cookie settings” in the site footer. You can also block or delete cookies through your browser settings, though some parts of the store may not function properly as a result.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages, such as analytics and payment providers. We do not control these cookies, so please review the relevant third party’s own privacy and cookie policies for more information.
If you have any questions about our use of cookies, please contact us at support@ruffandroyal.com.